MotiveWave Privacy Policy

Our Commitment to Your Privacy

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use and protect your personal information. Use of MotiveWave (the "Software") equals given consent to the collection and use of personal information as explained in this Privacy Policy.

Why We Collect Information

We limit the collection and use of your personal information to the minimum requirements needed to generate you as a registered user of the Software and to enable you to conduct business effectively, providing you the best possible internet trading experience.

We are also continually improving our products and services and would like to provide you opportunities to use additional products and services you may find of interest. For this reason, we may collect information to help us determine your needs and preferences to be able to offer you a more customized experience. This may include conducting occasional surveys that ask you to provide demographic information and/or other means to help us to anticipate your needs and satisfy your requests.

Information We Collect

We get most information directly from you, when you apply for, access and use the Software. The information we collect directly from you includes information required to communicate with you (like a valid email address) and information required to identify you as a registered user of the Software.

The information we may collect indirectly from you includes your Internet Protocol (IP) address, browser type, operating system, Internet Service Provider (ISP), time stamps, geographic location, products or services used, websites you view prior to and following your visit to our website, and ads you clicked to get to our website. We do this through the use of cookies, which are small text files sent from the web server to your computer. Please see the next section below for further explanation of cookies usage.

We may also collect demographic information when you register for the Software or when you request information on other products we offer.

Use of 'cookies'

We use cookies to help us in protecting and improving the performance of our website. (Cookies are small text files sent from the web server to your computer.) Cookies provide operational data we can use to help improve your experience with our website, improve our website's navigation and usability and to provide you with information about goods and services that may be of interest to you. Cookies that we use do not contain any personal information.

Cookies may also be placed by third parties when you access their sites through links from this website. We do not have access to these cookies or any information that these cookies may contain. Please contact the third party site for more information on these cookies. Although we encourage third parties to uphold appropriate privacy policies and standards, we are not responsible for the actions or policies of such parties.

For administration and improvement of the website, we may use a third party to track and analyze usage and volume statistical information. The third party may use cookies to track behavior and may set cookies on our behalf. These cookies do not contain any personally identifiable information.

Privacy Policy is Not Applicable to Sites We Link To

This Privacy Policy is not applicable to sites we link to. We are not responsible for the privacy policies or the content of sites we link to and have no control of the use or protection of personal information provided by you to those sites or collected by those sites. Whenever you elect to follow a link to a linked website, you may be asked to provide registration or other personal information. Please note that the information you are providing is going to a third party and you should familiarize yourself with the privacy policy provided by that third party.

How We Use Information

We are committed to protecting your privacy and safeguarding your personal information. Therefore, we use personal information only as required and appropriate to provide you top quality service and security.

As an example, we may use the information collected from you to verify your contact information, or to inform you about important software updates. We may use your information to contact you, if you have selected to be notified about other offers and opportunities, about additional goods and services that may be of interest to you. If you have opted-in to additional offers and want to opt-out, you may do so at any time using the unsubscribe link within the email you received. We may also use demographic information so that we can develop additional products and services for our users.

Should you choose to discontinue use of the Software, we will retain your personal information, but only for compliance with applicable regulatory requirements and to periodically contact you to offer you the opportunity to reactivate your use of the Software or participate in other product or service offerings we may have.

Disclosure/Sharing of Information

It is our commitment to keep our users' personal information confidential. We do not, in any way, sell, license, lease or otherwise disclose your personal information to any third party for any reason except as detailed below:

To help us improve our services to you, we may utilize another business to help us to carry out certain internal functions, such as processing, fulfillment, user satisfaction surveys or other data collection activities relevant to our business. We may also share user information with companies we have hired to provide marketing and other services on our behalf, or with whom we have joint marketing agreements. All of these companies are contractually obligated to keep the information that we provide to them confidential, and use the information only for the purposes of providing the services we've asked them to perform for us or for you.

We reserve the right to disclose your personal information to third parties where permitted by law or where required by law to regulatory, law enforcement or other government authorities. In the unlikely event that the assets pertaining to or ownership of the Software changes, your information will be provided to the new owner. Please note that under those circumstances, the new owner will be under the obligation to use any information collected about you in accordance with this Privacy Policy.

How We Protect Information

We have leading-edge security software, systems, and procedures in place to offer you a safe and secure online environment and protect your personal information. While no security system is absolutely impassable, we are constantly reviewing, refining and upgrading our security technology, as new tools become available.

Access To and Correction of Personal Information

Your personal identifying information may be reviewed, changed or corrected at any time by you. Please note that if you so request, we will do our best to delete the information we retain about you. Nevertheless, your information may continue to be retained in places such as a previous back up file. Also, copies of your information may be retained for regulatory compliance purposes.

You are responsible for maintaining the accuracy and completeness of your personal and other information. If you would like to review your personal information or if you believe that any of your information is incorrect, or if you have any questions or concerns regarding this Privacy Policy, simply email us at

Changes to the Privacy Policy

In the event of a material change to this Privacy Policy, the revised Privacy Policy will be posted to the website and we will post a notice on the website informing you of such changes. Additionally, this Privacy Policy has an effective date displayed in the lower left corner indicating when it first came into effect. You should review this Privacy Policy periodically to remain informed of any changes. You agree to accept posting of a revised Privacy Policy electronically on the website as actual notice to you.

Effective February 15, 2010